Legal Terms

Bluecore Master Services Agreements

Bluecore Master Services Agreement, version 3.2 20200701 - This Agreement applies to Bluecore customers purchasing Bluecore Services, whose SOW Effective Date is on or after July 1, 2020.
Bluecore Master Services Agreement (USA), version 3.1 20200601 - This Agreement applies to Bluecore customers purchasing Bluecore Services, whose SOW Effective Date is between June 1, 2020 and June 30, 2020.
Bluecore Master Services Agreement (USA), version 2.1 20191001 - This Agreement applies to Customers whose SOW Effective Date is between October 1, 2019 and May 31, 2020.
If you are purchasing Bluecore Services through the Google Cloud Platform Marketplace: Bluecore Google Cloud Platform Marketplace MSA, v1.1 20191001

Bluecore Service Level Agreement (SLA), version 2.1 20191001 - This SLA applies to Customers whose SOW Effective Date is on or after October 1, 2019.

Bluecore Data Processing Addendum, v3.1 2020727- This DPA applies to Customers whose SOW Effective Date is on or after July 27, 2020
Bluecore Data Processing Addendum, v2.2 20200710 - This DPA applies to Customers whose SOW Effective Date is between July 10, 2020 and July 26, 2020
Bluecore Data Processing Addendum, v2.1 20191001 - This DPA applies to Customers whose SOW Effective Date is between October 1, 2019 and July 9, 2020