We empower retailers to discover their best customers — and keep them for life.
Unlike systems built for mass marketing and one-and-done transactions, we uniquely unify shopper & product data to predict and deliver the best personalized customer experiences wherever your shoppers are online.
Award-winning platform and team.
Get to know the leadership team.
Fayez is co-founder and CEO of Bluecore, actively reimagining the role of technology and data in direct-to-consumer retail. Since co-founding the company in 2014 with partners Max Bennett and Mahmoud Arram, Fayez has led the growth of Bluecore’s first-party data assets in excess of 400 million individual customer IDs across a combined retailer catalog of over 125 million products–resulting in a product set larger than Walmart’s and second only to Amazon’s. Fayez has been working at the intersection of retail and technology for 20 years. He started his career as a computer engineer at Mathworks, and prior to Bluecore was the Head of Product at BigDoor, where he conceived of, executed and iterated gamified loyalty and rewards programs to increase user retention across the websites of major global brands, publishers and retailers.
Michelle McComb is the CFO at Bluecore, also leading the People (HR/Talent Acquisition) function and overseeing legal, Information security and IT functions. She brings 30 years of finance and accounting experience, primarily helping private venture-backed growth technology companies scale. Previously, Michelle was CFO of AI-based HR tech, Pymetrics; real estate tech platform, View the Space (VTS); and Datto, a business continuity back-up company. Michelle is a licensed California Certified Public Accountant (CPA, a Certified Management Accountant (CMA) and she holds both a B.S. in Accounting and a Master’s in Professional Accounting from Weber State. She is also an avid equestrian!
Ryan Deutsch is the Chief Customer Officer at Bluecore. In this role, Ryan leads Customer Success, Services and Support whose mission is to deliver unmatched customer value to the retailers Bluecore serves by helping them maximize the impact of audience and catalogue data to identify their best customers and keep them for life. Ryan spent several years leading personalization at Sears and invested more than 20 years in the scalable use of technology in the Retail and Hospitality industries to engage, acquire and grow customer relationships, including at technology providers like Persado and StrongView.
Sherene Hilal is the Chief Product Officer at Bluecore. In this role, Sherene leads the commercialization of products and business operations, with a focus on product vision, market differentiation, and enterprise excellence. Previously, Sherene was the VP of Product Marketing at Curalate, a content intelligence platform that makes images shoppable. Prior to Curalate, she served as the Senior Director of Product Marketing & Pricing for BlueKai (and later Oracle, following the company’s acquisition), where she defined and developed the “Data as a Service” category. Sherene holds a Master’s Degree in Applied Math and Systems from Columbia University and a B.S. in Applied Math from Cornell University.
Pat Deskin is the Chief Revenue Officer at Bluecore, leading the company’s cross-functional sales and marketing teams. Pat’s customer-first philosophy strengthens Bluecore’s retail-first emphasis on driving revenue and growth for enterprise retailers. Before joining Bluecore, Pat served as the Executive Vice President of Sales at Salsify. Under his leadership, Salsify’s revenues tripled in 2.5 years. Prior to that, he was instrumental in leading Zuora to IPO as Global VP of the Revenue Recognition Division. Pat is committed to helping enterprise retailers find their best customers, and keep them for life, to drive predictable revenue and profitability.
Arvind Krishnan is the SVP of Engineering at Bluecore. In this role, Arvind leads the engineering, data science and forward-deployed engineering teams in building and evolving Bluecore’s technical infrastructure. Prior to joining Bluecore, Arvind spent 14 years at Salesforce Service Cloud powering critical infrastructure to power customer service for tens of thousands of customers in retail, finance, healthcare, and other industries. He has 20+ years of experience in full-cycle software development and management, building scaling SaaS applications and teams.
Bluecore has raised over $250 million and is backed by some of the world’s leading venture firms that fuel our ability to unlock a new level of retail growth.