Be blue to the core. Join the team.

The Bluecore way is more than a product, a technology, a brand, a culture, or even a set of values. It’s a professional identity that will make you stand out, grow, and take pride in your career.

Our people are our competitive advantage.

Working at Bluecore 2022

We’re more than a numbers game, but a few key ones won’t hurt.

350+
Bluecorians
$1B
valuation
400+
retailers

The Bluecore team around the world.

Join a hybrid workforce with teams and available positions in the US, India, and Canada.

Our benefits support professional growth and personal wellness.

the fundamentals

The fundamentals

  • Competitive pay: We value our talent, and we know how to show it.
  • Hybrid work environment: With remote and in-person options, get the best of both worlds.
  • Flexible PTO (US): A healthy work-life balance is key to success.
  • Medical, dental, vision: We offer highly competitive benefits.
  • Stock options: We all work together, we all win together.
  • Parental leave: Multiple flexible options for new parents.
the extras

The extras

  • Annual learning and development stipend: A budget for your professional growth.
  • Monthly cash allowance: Funds for health, wellness, and more.
  • Wellness days off: Another way for Bluecore to say thanks for all the hard work.
  • Weekly “get stuff done” day: A meeting-free day to focus on your most important projects.
  • Peer-to-peer Bonusly points: Recognize your coworkers, get recognized, and turn your points into cash or charitable donations.

The Culture: Together, we are better.

From DEI to ERGs, here are a few ways Bluecore focuses on the intersection of personal growth and company culture — straight from our people team.

Bluecore Hackathon

We take our hackathons rather seriously around here, and we invite everyone — not just engineers — to participate. Tap into your creative and strategic insight, apply your expertise, and learn from folks you might not normally work with.

Culture Council

The Bluecore Culture Council is an employee-led group that hosts a series of interactive workshops where Bluecorians can learn about themselves and their team members — and engage with each other in new ways that keep our values alive and well. For example, in our Radical Collaboration Series, explore your own motivations and values to arrive at your personal “why,” learn about the Bluecore “why,” and use both to improve authentic, direct, and productive communication in all you do.

Diversity, equity, and inclusion (DEI) group

At Bluecore, we believe in developing teams that are as diverse as the communities we serve. We hold ourselves accountable and build an inclusive culture that values differences, acknowledges inequity and our own inherent biases, and focuses on empowering those that are underrepresented in our organization.

Employee resource groups (ERGs)

Supported by our executive team, people team, and DEI committee, Bluecore’s ERGs are home to a host of employee-founded-and-led groups where people can meet, increase their education and awareness, and act as a resource for the company — all with Bluecore’s financial backing.

#CoreSupport
A group dedicated to supporting mental health and neurodiversity in the workplace. We look beyond stigmas, promote understanding, and empower our peers at Bluecore.
#QCore
A safe space for LGBTQIA+ Bluecorians. We welcome allies and provide resources and awareness around the struggles of LGBTQIA+ people — locally and globally.
#BlackAtBluecore
An inclusive environment that empowers Bluecore’s Black employees by promoting career growth and development and offering perspectives on issues that impact our community.
#Jewcore
A space for those who are part of or want to learn more about Jewish culture. We foster community, promote different cultures in the practice of Judaism, and create awareness around antisemitism.
#WomenAtBluecore
An environment where the women of Bluecore and allies can be authentic, support each other in career growth, and combat the biases that women in tech, sales, finance, and other industries face.

The Bluecore Way: How we express our values.

Our values are designed to support the entire company — one Bluecorian at a time.

#SimplePowerful
Simple solutions that don’t sacrifice performance or scale.
#SimplePowerful

“It means building robust, easily executable solutions for retailers to deepen meaningful relationships and keep their customers for life. It’s not complexity for complexity’s sake, but creating powerful, simple solutions that personalize and exceed the customer experience at every point in the shopper journey.”

The Bluecore Hackathon ‘22 Winning Team

#WeWinWhenOurCustomersWin
Deliver value to the customer, because their success is our success.
#WeWinWhenOurCustomersWin

“It means constantly tying our strategy to our partners’ business goals. It’s being diligent in reviewing performance, testing constantly, pivoting when necessary, and making sure that value is obvious by hitting key milestones in shared success plans.”

Danielle Kim
Director, Customer Success

#SeekLessons
Learn from the good and the could-be-better.
#SeekLessons

“Seek out the lessons in any situation, whether good or bad. Don’t fear failure. If you don’t succeed, know that even in failure there is opportunity — the opportunity to reflect, grow, and embrace the new lessons learned.”

Veinia Hicks
Senior HR Business Partner

#OneBluecore
We’re united by our shared mission.
#OneBluecore

“To me, #OneBluecore means to push each other toward success every day with respect and compassion, being open and inclusive to each person’s uniqueness, and aligning under the sole purpose of achieving great things for ourselves, each other, and the company.”

Jesse Boone
Senior Product Support Engineer | Winner of the Values Impact and Culture Award

#BestSolutionsMatter
Think in solutions, be open minded, and share your voice.
#BestSolutionsMatter

“At Bluecore, we think in terms of solutions — how can we add value that results in success for our customers? By asking big questions, we invite all Bluecorians to participate in the answers. Diversity in problem-solving powers transformational ideas.”

Arvind Krishnan
Senior Vice President, Engineering

#ActWithIntention
Make purposeful decisions and remain accountable.
#ActWithIntention

“This value is so grounding in a dynamic industry where we’re moving at hyper-speed. It’s easy to chase a shiny object and become distracted, but it’s important to trust what we are focused on and hold ourselves accountable for the goals and actions we’ve committed to so we can understand if our bets are working and decide if and when we need to pivot.”

Sarah Cascone
Vice President, Marketing

#ImagineThePossibilities
Think BIG and with optimism.
#ImagineThePossibilities

“It means marrying a limitless vision with pragmatism. It’s not about building a channel… imagine how you can transform communications. It’s not about just making recommendations… imagine democratizing intelligence. It’s not about collecting data… imagine what it means to be a platform that becomes a single source of truth for designing strategies.”

Prashant Kumar
Vice President, Product

Start shaping the future of retail with us. Apply to become a Bluecorian.

Location
Team
Customer Success Manager
Remote, US

In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!

As a Customer Success Manager you represent Bluecore by supporting, strategizing and executing with sophisticated Enterprise e-commerce marketing teams. You are accountable for the customer’s overall success with Bluecore, including adoption of Bluecore solutions, maintaining overall customer health, experience, and satisfaction, and having a strong focus on the customer retention. The ideal candidate is a customer-centric analytical problem solver who loves finding opportunities for our partners and is inventive & tenacious in efforts to bring those to life. You will play a meaningful role in driving value and long-term partnerships with Bluecore by helping to make our clients heros within their organization!

Responsibilities 

  • Drive performance marketing for our retail e-commerce customers through understanding their business needs, mapping goals, and executing on marketing strategy through the use of Bluecore’s platform
  • Proficient in implementing and managing Matech SaaS solutions for multi-level customer environment
  • Deep understanding of email marketing, SMS marketing, digital marketing operations, ESP platforms, data analytics, business intelligence, CRM and database integrations
  • Manage customer experience through effective communication, maintaining customers overall health, and having a strong focus on growth and performance to ensure retention
  • Utilize your knowledge of the customers marketing initiatives, segments, marketing stack, and technical capabilities to  optimize their use of our solutions in a way that builds our strategic impact and drives deeper product utilization.
  • Partner with Services, Product, Sales and other internal teams to identify and prioritize new capabilities that could add value for the customer and collaborate on launching new offerings.
  • Present data driven recommendations, content and audience recommendations, and program expansions to customers by leveraging your analytical skills and retail e-commerce industry knowledge
  • Apply strong program management rigor; able to multitask, effectively prioritize issues/escalations, and manage multiple customer initiatives simultaneously.

Qualifications

  • BA/BS degree and 4 + years of relevant experience working with or adjacent to marketing strategy that drives growth for a retail e-commerce company 
  • Brand-side retail experience or digital marketing experience for retail customers required
  • Customer success, account management or related experience in a fast paced, innovative SaaS technology company a plus
  • Experience and domain knowledge in digital marketing solutions, online consumer analytics (e.g., analysis of online transactions, avg. order value, conversion rates) and Web-based reporting (e.g., MS Access, Cognos, Crystal Reports) strongly preferred.
  • Willingness to travel to customers at least 20% of the time
  • Self starter, who enjoys working with a team and managing multiple priorities in a fast paced environment

Salary Range: $85k to $110k+bonus

Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors.

See job
Enterprise Account Executive
Remote, US

In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!

We are looking for that uniquely talented, experienced, high-performing enterprise sales professional who loves the thrill and pursuit of acquiring new customers, while also excelling in the role of account management (growing revenue and expanding our footprint across a set of named accounts). As an Enterprise Account Executive you will lead and execute a highly differentiated, value based sales process anchored to early executive access and a collaborative assessment of business (current state / future state), operating as comfortably and engaging with a C level executive as you do with a front line analyst.  The right person will have a plan for how to ingrain themself within accounts as a trusted advisor, acting as a resource for strategic guidance and industry best practices based on your prior retail and/or MarTech experience. 

Responsibilities

  • Gain command of Bluecore’s identification and customer movement messaging, solutions and other core differentiators
  • Collaborate with the MDR team, build high value, highly qualified new business pipeline
  • Partner with Customer Success by meeting with them consistently to strategize on account plans and ensure maximum client adoption, value and expansion of Bluecore’s solutions and services
  • Own contract negotiations, internally and externally, for new, upsell, expansion and renewal opportunities 
  • Mastery of accounts and opportunities, demonstrated through accurate forecasting
  • Consistent quarterly quota attainment 
  • Immaculate and consistent CRM hygiene
  • Meticulous planning and preparation.
  • Think independently, communicate with diplomacy, collaborate authentically across the organization
  • Act with intention and seek to hear, then apply, different ideas and points of view on new and upsell opportunities
  • Follow Bluecore’s strategic sales process, able to leverage as a framework for engagement but execute as designed

Qualifications

  • Minimum 5 plus years demonstrated track record of winning new business and growing existing enterprise business in high tech/SaaS space 
  • Consistent and proven delivery of attaining quota targets and expert pipeline management
  • Exceptional presentation skills, obvious confidence in delivery, has commitment to preparation  
  • Well versed in value-based solution selling with an ability to implement the MEDDICC qualification process 
  • Able to travel approximately 25% travel
  • Powerful communication and interpersonal skills.
  • Educated in retailer-specific marketing challenges and solutions landscape and/or experience with an email service provider or marketing cloud is a plus
  • Prior experience selling directly to and ability to influence C-level executives
  • Strong executive presence and great presentation skills along with high confidence in engaging with executive decision makers.
  • Inspired by working in a constantly changing and evolving work environment where growth is non-stop

In Return, we will invest in you; and in your customers.  You will be supported by a world class team made up of some of the most prominent names in SaaS who turn our customers into advocates; and give you the skills you need to build a highly successful career. Additionally, we will make every effort: 

  • To provide you with the best support, learning, and access to expertise in the marketplace.
  • To invest in your personal and professional growth and reward you accordingly with competitive pay, benefits, and equity.
  • And, provide you with an environment that is defined by collaboration.”
Salary Range: $110k – $160k + commissions
Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors.
 
#LI-Remote
#BI-Remote
#LI-AM1
 
See job
Forward Deployed Engineer
Remote, India

In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!

 

The Engineering team’s Technical Services arm at Bluecore is committed to delivering quality products and services by holding each other accountable and always being open and honest. We use curiosity and creativity to drive ourselves and our customers towards higher levels of success while fostering a fun and collaborative environment.

Bluecore’s Forward Deployed Engineer (FDE) unit is a software engineering team dedicated to helping Bluecore customers extract maximum value from the Bluecore Retail Data Platform.  As  FDE , you will bring your technical know-how to the main connections of the Bluecore engine to our clients – drawing meaningful intelligence from their websites and implementing marketing solutions that map to the customer’s vertical, audience behavior and product mix.

As a Forward Deployed Engineer, your principal responsibilities will lie in (1) writing JavaScript integrations that live on client websites, (2) configuring and maintaining the intake and manipulation of client data across multiple channels including websites, SFTP clients, and Google Cloud Functions, (3) utilizing internal infrastructure and tooling to solve complex, often-unique, client-specific problems, and (4) interfacing with clients to help them understand and best utilize our array of products and services. Besides raw intellect and the ability to not take yourself too seriously, it is important to be detail-oriented in your work, as we work closely with a multitude of the industry’s top online retailers, all of which have very stringent requirements around the look and feel of their strategic communications.

 

You Are A Perfect Fit If You Love:

 

-Interfacing with Clients: You are someone who loves chatting with clients and figuring out how to push the limits of Bluecore’s technology for them. You are an equal parts engineer, consultant, and subject matter expert with distinct gravitas. Our customers are often non-technical and are responsible for choosing and buying technically sophisticated products. The better we are at helping them understand and use our product, the more successful they will be and the more they will appreciate Bluecore.

 

-Solving unique, complex problems: You are someone who can think critically, often on the fly, about nuanced technical problems to devise a scalable, maintainable solution. You enjoy the puzzle and the process of iterating and ideating before implementing a solution, and you are able to break complex problems into simple components for better analysis and digestion.

 

-Metrics and Data: You are someone who finds yourself consumed by daily, weekly and monthly metrics and loves turning those into best practices. Seriously, you will advise executive-level decision-makers at industry-leading brands on best business practices.

 

-Teaching Others: You are someone who actually believes that diversity in thought and skills makes for a better workplace and a better you.

 

Responsibilities: 

  • Write client-side JavaScript to be run on clients’ websites and configure custom recommendation logic using domain-specific tooling.
  • Serve as the technical point-of-contact for clients both pre- and post-launch: working with them to integrate their website and databases with Bluecore, as well as helping establish and maintain a strong, long-term technical relationship between their systems and Bluecore.
  • Working closely with clients and with our Customer Success team to think creatively and strategically about ways to extract maximum value from the Bluecore platform, designing and implementing custom technical solutions as needed.
  • Develop the best technical solution possible for the toughest challenges that our customers will throw at you.
  • Ideate, develop, and improve upon internal tooling, procedures, and processes that facilitate the work of the Technical Services team.
  • Monitor the overall health and uptime of our most critical connections to clients
  • Work as a liaison between clients, Customer Success, and the product development team to improve Bluecore’s product offering.

 

Requirements

  • Experience 2- 5 years into Solutions Engineering. 
  • Successful completion of a reputable Coding Bootcamp or similar level of programming knowledge.
  • Current or past professional experience in a client-facing role, working and communicating directly with customers.
  • Fluent in JavaScript and familiar with various other web development technologies. 
  • Ability to take ambiguous workflows and turn them into structured processes.

Nice to have 

  • Expose to (interested in learning) in SQL, Python, or Google Cloud functions.
  • Familiarity with Marketing, Advertising, eCommerce, or other Emerging Technology (Artificial Intelligence, etc.) platforms.
  • Ability to grow into a client-facing technical resource as career progresses in Bluecore.
See job
Forward Deployed Engineer
Remote, India

In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!

 

The Engineering team’s Technical Services arm at Bluecore is committed to delivering quality products and services by holding each other accountable and always being open and honest. We use curiosity and creativity to drive ourselves and our customers towards higher levels of success while fostering a fun and collaborative environment.

Bluecore’s Forward Deployed Engineer (FDE) unit is a software engineering team dedicated to helping Bluecore customers extract maximum value from the Bluecore Retail Data Platform.  As  FDE , you will bring your technical know-how to the main connections of the Bluecore engine to our clients – drawing meaningful intelligence from their websites and implementing marketing solutions that map to the customer’s vertical, audience behavior and product mix.

As a Forward Deployed Engineer, your principal responsibilities will lie in (1) writing JavaScript integrations that live on client websites, (2) configuring and maintaining the intake and manipulation of client data across multiple channels including websites, SFTP clients, and Google Cloud Functions, (3) utilizing internal infrastructure and tooling to solve complex, often-unique, client-specific problems, and (4) interfacing with clients to help them understand and best utilize our array of products and services. Besides raw intellect and the ability to not take yourself too seriously, it is important to be detail-oriented in your work, as we work closely with a multitude of the industry’s top online retailers, all of which have very stringent requirements around the look and feel of their strategic communications.

 

You Are A Perfect Fit If You Love:

 

-Interfacing with Clients: You are someone who loves chatting with clients and figuring out how to push the limits of Bluecore’s technology for them. You are an equal parts engineer, consultant, and subject matter expert with distinct gravitas. Our customers are often non-technical and are responsible for choosing and buying technically sophisticated products. The better we are at helping them understand and use our product, the more successful they will be and the more they will appreciate Bluecore.

 

-Solving unique, complex problems: You are someone who can think critically, often on the fly, about nuanced technical problems to devise a scalable, maintainable solution. You enjoy the puzzle and the process of iterating and ideating before implementing a solution, and you are able to break complex problems into simple components for better analysis and digestion.

 

-Metrics and Data: You are someone who finds yourself consumed by daily, weekly and monthly metrics and loves turning those into best practices. Seriously, you will advise executive-level decision-makers at industry-leading brands on best business practices.

 

-Teaching Others: You are someone who actually believes that diversity in thought and skills makes for a better workplace and a better you.

 

Responsibilities: 

  • Write client-side JavaScript to be run on clients’ websites and configure custom recommendation logic using domain-specific tooling.
  • Serve as the technical point-of-contact for clients both pre- and post-launch: working with them to integrate their website and databases with Bluecore, as well as helping establish and maintain a strong, long-term technical relationship between their systems and Bluecore.
  • Working closely with clients and with our Customer Success team to think creatively and strategically about ways to extract maximum value from the Bluecore platform, designing and implementing custom technical solutions as needed.
  • Develop the best technical solution possible for the toughest challenges that our customers will throw at you.
  • Ideate, develop, and improve upon internal tooling, procedures, and processes that facilitate the work of the Technical Services team.
  • Monitor the overall health and uptime of our most critical connections to clients
  • Work as a liaison between clients, Customer Success, and the product development team to improve Bluecore’s product offering.

 

Requirements

  • Experience 2- 5 years into Solutions Engineering. 
  • Successful completion of a reputable Coding Bootcamp or similar level of programming knowledge.
  • Current or past professional experience in a client-facing role, working and communicating directly with customers.
  • Fluent in JavaScript and familiar with various other web development technologies. 
  • Ability to take ambiguous workflows and turn them into structured processes.

Nice to have 

  • Expose to (interested in learning) in SQL, Python, or Google Cloud functions.
  • Familiarity with Marketing, Advertising, eCommerce, or other Emerging Technology (Artificial Intelligence, etc.) platforms.
  • Ability to grow into a client-facing technical resource as career progresses in Bluecore.
See job