Be blue to the core. Join the team.
The Bluecore way is more than a product, a technology, a brand, a culture, or even a set of values. It’s a professional identity that will make you stand out, grow, and take pride in your career.
Our people are our competitive advantage.
The Bluecore team around the world.
Join a hybrid workforce with teams and available positions in the US, India, and Canada.
Our benefits support professional growth and personal wellness.
The fundamentals
- Competitive pay: We value our talent, and we know how to show it.
- Hybrid work environment: With remote and in-person options, get the best of both worlds.
- Flexible PTO (US): A healthy work-life balance is key to success.
- Medical, dental, vision: We offer highly competitive benefits.
- Stock options: We all work together, we all win together.
- Parental leave: Multiple flexible options for new parents.
The extras
- Annual learning and development stipend: A budget for your professional growth.
- Monthly cash allowance: Funds for health, wellness, and more.
- Weekly “get stuff done” day: A meeting-free day to focus on your most important projects.
- Peer-to-peer Bonusly points: Recognize your coworkers, get recognized, and turn your points into cash or charitable donations.
The Culture: Together, we are better.
From DEI to ERGs, here are a few ways Bluecore focuses on the intersection of personal growth and company culture — straight from our people team.
The Bluecore Way: How we express our values.
Our values are designed to support the entire company — one Bluecorian at a time.
“It means building robust, easily executable solutions for retailers to deepen meaningful relationships and keep their customers for life. It’s not complexity for complexity’s sake, but creating powerful, simple solutions that personalize and exceed the customer experience at every point in the shopper journey.”
The Bluecore Hackathon Winning Team
“It means constantly tying our strategy to our partners’ business goals. It’s being diligent in reviewing performance, testing constantly, pivoting when necessary, and making sure that value is obvious by hitting key milestones in shared success plans.”
Danielle Kim
Director, Customer Success
“Seek out the lessons in any situation, whether good or bad. Don’t fear failure. If you don’t succeed, know that even in failure there is opportunity — the opportunity to reflect, grow, and embrace the new lessons learned.”
Veinia Hicks
Senior HR Business Partner
“To me, #OneBluecore means to push each other toward success every day with respect and compassion, being open and inclusive to each person’s uniqueness, and aligning under the sole purpose of achieving great things for ourselves, each other, and the company.”
Jesse Boone
Senior Product Support Engineer | Winner of the Values Impact and Culture Award
“At Bluecore, we think in terms of solutions — how can we add value that results in success for our customers? By asking big questions, we invite all Bluecorians to participate in the answers. Diversity in problem-solving powers transformational ideas.”
Arvind Krishnan
Senior Vice President, Engineering
“This value is so grounding in a dynamic industry where we’re moving at hyper-speed. It’s easy to chase a shiny object and become distracted, but it’s important to trust what we are focused on and hold ourselves accountable for the goals and actions we’ve committed to so we can understand if our bets are working and decide if and when we need to pivot.”
Sarah Cascone
Vice President, Marketing
“It means marrying a limitless vision with pragmatism. It’s not about building a channel… imagine how you can transform communications. It’s not about just making recommendations… imagine democratizing intelligence. It’s not about collecting data… imagine what it means to be a platform that becomes a single source of truth for designing strategies.”
Prashant Kumar
Vice President, Product
So many places to work. So few are the best.
Start shaping the future of retail with us. Apply to become a Bluecorian.
Enterprise Account Director
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
We are looking for an established high-performing salesperson with a passion for client partnership and strategic selling. As an Enterprise Account Director, you will be a critical team member responsible for generating sales opportunities and product adoption within our current client base. You will also establish yourself as an expert by providing strategic guidance and industry best practices.
Responsibilities
- Grow revenue within existing accounts by identifying new sales opportunities and successfully seeing them through contracting
- Gain command of the Bluecore message, leverage data in the Bluecore platform, and identify strategic growth opportunities to help clients understand and grow their business
- Navigate complex organizations to gain and retain access to VP+ roles, attaching Bluecore solutions to VP+ priorities in order to drive org buy-in at the highest level possible
- Exceptional Salesforce hygiene to provide up to date and accurate ongoing forecasts
- Conduct well-informed and consultative meetings with senior level executives to demonstrate the business value of the Bluecore platform that clearly articulates our innovative products
- Negotiate renewals and expansions that profit Bluecore while driving client performance
- Collaborate with Customer Success team to help maximize client use, value, and satisfaction of the Bluecore platform
- High degree of planning, organizing and coordinating skills to drive client success across multiple internal and external stakeholders
Qualifications
- 5+ years demonstrated track record of growing existing business or bringing in new business in high tech/SaaS space is a must
- History of managing global accounts with $4B+ in annual revenue and driving over $1M of upsell ACV (Annual Contract Value).
- Consistent and proven delivery of attaining quota targets and expert pipeline management
- Well versed in value-based solution selling. Experience with Force Management’s Command of Message and MEDDIC qualification process is a plus.
- Passionate about forecast accuracy and dedicated follow up skills that allow nothing to fall through the cracks
- Strong executive presence and presentation skills along with high confidence in engaging with decision makers
- Powerful communication and interpersonal skills. Highly articulate via phone, email, video conferencing and in person is a differentiator, along with a positive engaged approach to working collaboratively with internal colleagues and external partners
- Strong sense of urgency and desire to power through to drive to the next step in the sales process
- Inspired by working in a constantly changing and evolving work environment where growth is non-stop
- Demonstrated attention to detail and organizational structure
- Expert with Salesforce, Gmail, Google Sheets/Excel, MS PowerPoint/Slides
- Maniacal focus on excellence in Pipeline Generation & Opportunity Progression; including meticulous planning and preparation.
- Willingness to be coached and the discipline to work a proven sales process from beginning to end
- Extremely well-versed in retailer-specific marketing challenges and solutions landscape and/or experience with an email service provider or marketing cloud is a plus
In return, we will invest in you, and in your customers. You will be supported by a world class team made up of some of the most prominent names in SaaS who turn our customers into advocates and give you the skills you need to build a highly successful career. Additionally, we will make every effort to:
- Provide you with the best support, learning, and access to expertise in the marketplace
- Invest in your personal and professional growth and reward you accordingly with competitive pay, benefits, and equity
- Provide you with an environment that is defined by collaboration
Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors.
Enterprise Account Executive
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
As an Enterprise Account Executive you will lead and execute a highly differentiated, value based sales process anchored to early executive access and a collaborative assessment of business (current state / future state), operating as comfortably and engaging with a C level executive as you do with a front line analyst. The right person will have the ability to orchestrate resources to position Bluecore to become a trusted partner to prospective customers, leveraging our significant expertise in retail, data activation, and incremental revenue generation.
Responsibilities
- Gain command of Bluecore’s identification and customer movement messaging, solutions and other core differentiators
- Navigate large organizations and identify the decision makers for large SaaS investments; working with various personas across marketing, digital, product, technology, and finance as needed to produce positive outcomes
- Ability to build high value, highly qualified new business pipeline in collaboration with the marketing and account-based execution teams
- Own contract negotiations, internally and externally, for new business opportunities
- Mastery of accounts and opportunities navigation with the ability to win accounts through account and sales plays planning
- Consistent quarterly quota attainment
- Think independently, communicate with diplomacy, collaborate authentically across the organization
- Act with intention and seek to hear, then apply, different ideas and points of view on new opportunities
- Follow Bluecore’s strategic sales process, able to leverage as a framework for engagement but execute as designed
Qualifications
- Minimum 5 plus years demonstrated track record of winning new business and growing existing enterprise business in high tech/SaaS space where deal sizes range from $250k – $1M
- Consistent and proven delivery of attaining quota targets and expert pipeline management
- Strong executive presence and great presentation skills along with high confidence in engaging with executive decision makers.
- Well versed in value-based solution selling with an ability to gain access to executives and decision makers/influencers across marketing, digital, product, technology, and finance organizations
- Educated in retailer-specific marketing challenges and solutions landscape and/or experience with an email service provider or marketing cloud is a plus
- Experience using consultative sales tools including assessments, maturity models, and other forms of thought leadership to create buy in and increase assess across a prospect organization
- Able to travel approximately 25% travel
Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors.
IT Administrator
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
IT Administrator – Bluecore
The IT Administrator i.e. Information Technology Administrator is responsible for the day-to-day management and administration of user laptops and application access across multiple cloud platforms, SaaS services, databases, and applications which facilitate day-to-day operations for Bluecore’s employees and clients. The person holding this role will have ample opportunity to venture into and gain experience in various aspects of corporate IT and information security disciplines relevant to Bluecore.
Responsibilities:
- Operational management of Bluecore’s identity management functions, including employee onboarding and offboarding, ongoing analysis and refinement of access controls of over 50 applications and platforms, and selection and design of identity management workflows and related technologies.
- Supporting IT and Security in the management of various corporate systems and processes such as Google Workplace, endpoint management, and employee onboarding and offboarding.
- Onboarding and offboarding activities for new and departing employees
- Supporting compliance activities including privacy workflow support, external audit support, and vendor risk management.
- Participation in IT and Security projects, technology assessments, external inquiries, and client interactions as necessary
- Asset management
Requirements:
- Bachelor’s Degree in an Information Systems field, or equivalent experience
- 2 – 3 years prior IT or Information Technology administration and analysis work
- Required skills: Knowledge of identity systems such as those employed by Google Workspace,GCP, SaaS platforms and Windows/OSX.
- Preferred skills: Experience with Google Cloud Platform, OKTA,Slack, Jira, password management tools, multi-factor identification technologies, and MDM software.
- Nice to have: Understanding of SAML and OAUTH
- Previous experience in delivery of SaaS offerings and e-commerce is a plus
Senior Email Deliverability Manager
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
Senior Email Deliverability Manager
Bluecore is a Retail Performance Cloud specializing in A.I.-based workflows. Our unique ability to leverage machine learning to match customer data with real-time product and behavior enables brands to build intelligent, marketing communications and personalized campaigns in seconds vs. days. More than 400 retail brands (with 25% of the top 50 Internet Retailers), including Staples, Perry Ellis, Teleflora and Best Buy Canada, increase their performance with less effort leveraging our products. Bluecore has been recognized as one of the Best Places to Work by Glassdoor and is ranked No. 241 on the 37th annual Inc. 500 List, the most prestigious ranking of the nation’s fastest-growing private companies.
At Bluecore we empower digital marketers with the tools to quickly and easily identify targeted audiences from large datasets and reach individual customers with personalized content. Our customers include some of the most prominent digital retail brands in the nation. As we continue to add customers we are continuously re-evaluating our infrastructure and making it more robust and scalable. We’ve been around since 2013 and are one of the fastest-growing SaaS companies in NYC during that time frame.
What We Are Looking For:
As a Senior Email Deliverability Manager, you will be a part of our customer-facing deliverability team & will work with our 400+ eCommerce clients. The perfect candidate will be an expert in everything deliverability from monitoring and alerting on inbox thresholds to having in-depth knowledge on ISPs. You will be responsible for maintaining relationships with the leading ISPs and staying abreast of industry trends.
What You Will Do:
- Provide consultative email deliverability professional services to our customers
- Conduct in-depth investigations, reviews, and audits into email sending practices
- Assist customers with blocklists, spam traps, and issues with ISPs
- Monitor delivery metrics and provide resolution to improve the key KPIs
- Provide in-depth analysis of clients’ email programs, to ensure improved deliverability overall and adhering to best practices
- Work closely with product and analytics teams to improve email reporting
What Skills You Need To Have:
- A minimum of 5 years of work experience in a data-driven email deliverability role
- Experience in a customer-facing role, preferably with eCommerce senders
- Strong presentation skills
- Ability to run and analyze email deliverability reports and make data-driven recommendations
- Experience with ESPs like Sendgrid, Sparkpost, and third-party deliverability vendors, like Return Path/Validity, 250OK, Kickbox & TowerData
- Familiarity with DNS & authentication protocols (e.g., DKIM, SPF, DMARC)
- Up-to-date knowledge of the latest Gmail and Yahoo announcement
- Working knowledge of CNAME DNS record types, Google Postmaster & SNDS
- Understanding of bounce handling and categorization
- Experience in communicating with ISP abuse desks and email blocklist providers for preemptive and reactive mitigations
- Knowledge of spam regulations & compliance policies, like CAN-SPAM, GDPR and CASL
- Ability to document troubleshooting and problem resolution steps
Bonus Skills & Experience
- Jira, Google Sheets, PowerPoint, Looker, DataStudio
- Experience with ReturnPath/Validity, Kickbox, eDatasource, Inbox Monster, TowerData
- Technical documentation & articles