A better ID rate means more repeat purchases.

Patagonia, a better ID rate means more repeat purchases.

The retailers with the highest identification rates (40%+) see significantly higher than average repeat purchase rates (53%).

Enterprise retailers who make the switch to Bluecore experience lifts in both short-term revenue and long-term growth. With visibility into ID rate and advanced 1P technology to continually improve it, increased relevance and campaign control, and expert strategic guidance, marketers never miss an opportunity to convert a shopper and keep them for life.

Enterprise retailers choose Bluecore to see lifts in short-term revenue and long-term growth.

Driving growth for Patagonia comes down to one simple truth: Retailers can’t hit year-over-year targets without a robust and active customer base. What’s the key to cultivating a community that’s as dedicated to sustainability as you are?

Knowing your ID rate and how to improve it. Bluecore’s proprietary Customer Movement Assessment aligns with Patagonia’s eco-conscious mission, directing investment and strategies at high-priority growth opportunities within your customer base.

Our team will analyze Patagonia’s shopper data, benchmarking it against 200+ retailers. We’ll provide focused next steps to foster a deeper connection with your customers, turning their passion for the environment into profitable growth for your company.

Request a Customer Movement Assessment for Patagonia.

“Before Carhartt’s Customer Movement Assessment, we were assuming that our repeat customers were increasing at a consistent rate year-over-year. Customer movement gives us more visibility into customer value, how that has changed over the past few years, and what we can do to improve in the future.”

Jenn Slegers

Director of CRM, Carhartt

Brands that complete the Customer Movement Assessment are experiencing growth within 30-60 days.

Working with a footwear company, we found opportunities to increase purchase frequency and AOV trends with tailored campaigns and CRM strategy.

Results:
40+ campaigns identified
$628k in attributed revenue

Lenovo increased DTC retention rate, repeat purchases and channel revenue after implementing the strategy recommendations from its Customer Movement Assessment.

Results:
3.5%+ retention rate
95%+ revenue per email
6.5%+ repeat purchases from active buyers

An electronics retailer discovered that its acquisition programs were inefficient and needed to extract more value from paid investments. Together, we developed a program to address it, driving $5m in incremental revenue.

Results:
55%+ sales from new customers YoY
100% of new buyers subscribed to email

We’re experts in everything enterprise retail.

We’re much more than part of your tech stack — we help you hit your comps. Bluecore’s success, strategy, and services teams are just as retail-obsessed as you and aren’t just given a playbook to copy/paste across all of their customers.

Our in-house customer success managers and retail strategists (who previously worked at brands like yours) are extensions of your team with performance management and strategy sessions, at all service levels.

We’ll find your untapped conversion opportunities and help your team take action.