Be blue to the core. Join the team.
The Bluecore way is more than a product, a technology, a brand, a culture, or even a set of values. It’s a professional identity that will make you stand out, grow, and take pride in your career.
Our people are our competitive advantage.
The Bluecore team around the world.
Join a hybrid workforce with teams and available positions in the US, India, and Canada.
Our benefits support professional growth and personal wellness.
The fundamentals
- Competitive pay: We value our talent, and we know how to show it.
- Hybrid work environment: With remote and in-person options, get the best of both worlds.
- Flexible PTO (US): A healthy work-life balance is key to success.
- Medical, dental, vision: We offer highly competitive benefits.
- Stock options: We all work together, we all win together.
- Parental leave: Multiple flexible options for new parents.
The extras
- Annual learning and development stipend: A budget for your professional growth.
- Monthly cash allowance: Funds for health, wellness, and more.
- Summer wellness days off: Another way to enjoy summer.
- Weekly “get stuff done” day: A meeting-free day to focus on your most important projects.
- Peer-to-peer Bonusly points: Recognize your coworkers, get recognized, and turn your points into cash or charitable donations.
The Culture: Together, we are better.
From DEI to ERGs, here are a few ways Bluecore focuses on the intersection of personal growth and company culture — straight from our people team.
The Bluecore Way: How we express our values.
Our values are designed to support the entire company — one Bluecorian at a time.
“It means building robust, easily executable solutions for retailers to deepen meaningful relationships and keep their customers for life. It’s not complexity for complexity’s sake, but creating powerful, simple solutions that personalize and exceed the customer experience at every point in the shopper journey.”
The Bluecore Hackathon ‘22 Winning Team
“Truly embodying what being an extension to their team really means — tying together our desired outcomes to achieve fundamental success. That means challenging each other to think bigger and ultimately proving that our customers’ success is our success — and our success as their trusted partner is theirs as well.”
Sara Garrido
Manager, Customer Success
“Seek out the lessons in any situation, whether good or bad. Don’t fear failure. If you don’t succeed, know that even in failure there is opportunity — the opportunity to reflect, grow, and embrace the new lessons learned.”
Veinia Hicks
Senior HR Business Partner
“To me, #OneBluecore means to push each other toward success every day with respect and compassion, being open and inclusive to each person’s uniqueness, and aligning under the sole purpose of achieving great things for ourselves, each other, and the company.”
Jesse Boone
Senior Product Support Engineer | Winner of the Values Impact and Culture Award
“At Bluecore, we think in terms of solutions — how can we add value that results in success for our customers? By asking big questions, we invite all Bluecorians to participate in the answers. Diversity in problem-solving powers transformational ideas.”
Arvind Krishnan
Senior Vice President, Engineering
“This value is so grounding in a dynamic industry where we’re moving at hyper-speed. It’s easy to chase a shiny object and become distracted, but it’s important to trust what we are focused on and hold ourselves accountable for the goals and actions we’ve committed to so we can understand if our bets are working and decide if and when we need to pivot.”
Sarah Cascone
Vice President, Marketing
“It means marrying a limitless vision with pragmatism. It’s not about building a channel… imagine how you can transform communications. It’s not about just making recommendations… imagine democratizing intelligence. It’s not about collecting data… imagine what it means to be a platform that becomes a single source of truth for designing strategies.”
Prashant Kumar
Vice President, Product
So many places to work. So few are the best.
Start shaping the future of retail with us. Apply to become a Bluecorian.
Engineering Manager – Campaigns Orchestration
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
Responsibilities
- Develop a team of engineers through 1-1 career coaching, mentoring, and management support
- Facilitate collaboration with other engineering teams, data scientists, product owners, and stakeholders to solve interesting and challenging problems across our marketing platform
- Advising on best practices for designing and architecting scalable solutions, including design reviews, code reviews, and onboarding new technologies
- Grow the technical expertise of your team around quality, scalability, and performance
- Work closely with the recruitment team to hire and onboard engineers
- Foster an excellent work environment and a fast-paced engineering culture of continuous improvement
Requirements
- 7+ years of software engineering experience and 5+ years of management experience
- Fullstack expertise with Python and React.js (Typescript) being the main technical stacks. Golang is a plus.
- Experience building similar industry solutions preferred: especially data-driven, complex, customizable enterprise SaaS products within the marketing/advertising/e-commerce space
- Experience in designing, developing, and maintaining modern applications or data pipelines on public clouds (e.g. Google Cloud, AWS)
- Experience building SOA/micro services oriented applications
- Experience with high-trafficked system involving heavy usage of messaging, queues, or pub/sub mechanisms (in the order of millions of messages per day)
- A highly technical and effective people manager with experience directly leading teams
- Proven track record of agile management with different engineering teams and products
- Excellent communication skills, used to collaborate both within engineering and across all functions of the company to drive engineering initiatives
- Excellent mentoring and review skills to help engineers make technical and career progress
- Track-record of delivering high-quality products and a knack for getting things done
Salary Range: $190k – $240k
Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors.
Enterprise Account Executive
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
We are looking for a robust Account Executive to drive new business. This role is responsible for generating sales opportunities through outbound prospecting and converting marketing leads. As a Bluecore Account Executive will have demonstrated selling multi-faceted engagements in the ecommerce industry, be comfortable navigating sophisticated organizations and boast outstanding sales discipline. The chosen candidate will have an understanding of the retail and MarTech industry with a background in solving business problems with data!
Responsibilities
Build and maintain a healthy pipeline by sourcing and securing qualified sales opportunities within a defined book of business while maintaining outstanding Salesforce hygiene to provide up to date and accurate ongoing forecasts.
We look for sales professionals that can gain Command of Bluecore Message and have the ability to master the business problem we solve, the value Bluecore provides and why it is unique in the marketplace!
- Conduct well-informed and consultative meetings with senior level executives to demonstrate the business value of the Bluecore Platform that clearly articulates our innovative products
- Negotiate balanced initial commercial deal terms, renewals and expansions that profit Bluecore while benefiting the client; shepherd the deal through legal negotiation
- Forecast and maintain territory planning on a quarterly basis
Qualifications
- 5 plus years demonstrated track record of winning new business in high tech/MarTech space coupled with strong contacts in retail. Experience selling web-based software as a service (SaaS) applications with eCommerce/online retail experience strongly preferred
- Consistent and proven delivery of attaining quota targets and maintaining a healthy pipeline
- Extremely well-versed in Retailer-specific marketing challenges and solutions landscape
- Passionate about forecast accuracy and sales hygiene. Dedicated follow up skills that allow nothing to fall through the cracks
- Strong executive presence and great presentation skills along with high confidence in engaging with executive decision makers. Prior experience selling directly to and ability to influence C-level executives
- Powerful communication and interpersonal skills. Highly articulate via phone, email and in person is a differentiator, along with a positive engaged approach to working collaboratively with internal colleagues and external partners.
- Inspired by working in a constantly changing and evolving work environment where growth is non-stop
- Our office is currently fully remote with the option of remaining remote or potentially returning to our NYC HQ if and when appropriate.
- This role may require travel in the future
Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors.
Forward Deployed Engineer
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
The Engineering team’s Technical Services arm at Bluecore is committed to delivering quality products and services by holding each other accountable and always being open and honest. We use curiosity and creativity to drive ourselves and our customers towards higher levels of success while fostering a fun and collaborative environment.
You Are A Perfect Fit If You Love:
- Interfacing with Clients: You are someone who loves chatting with clients and figuring out how to push the limits of Bluecore’s technology for them. You are equal parts engineer, consultant and subject matter expert with distinct gravitas. Our customers are often non-technical and are responsible for choosing and buying technically sophisticated products. The better we are at helping them understand and use our product, the more successful they will be and the more they will appreciate Bluecore.
- Solving unique, complex problems: You are someone who can think critically, often on the fly, about nuanced technical problems to devise a scalable, maintainable solution. You enjoy the puzzle and the process of iterating and ideating before implementing a solve, and you are able to break complex problems into simple components for better analysis and digestion.
- Metrics and Data: You are someone who finds yourself consumed by daily, weekly and monthly metrics and loves turning those into best practices. Seriously, you will be advising executive-level decision makers at industry-leading brands on best business practices.
- Teaching Others: You are someone who actually believes that diversity in thought and skills makes for a better workplace and a better you.
Responsibilities
- Write client-side JavaScript to be run on clients' websites and configure custom recommendation logic using domain-specific tooling.
- Serve as the technical point-of-contact for clients both pre- and post-launch: working with them to integrate their website and databases with Bluecore, as well as helping establish and maintain a strong, long-term technical relationship between their systems and Bluecore.
- Working closely with clients and with our Customer Success team to think creatively and strategically about ways to extract maximum value from the Bluecore platform, designing and implementing custom technical solutions as needed.
- Develop the best technical solution possible for the toughest challenges that our customers will throw at you.
- Ideate, develop, and improve upon internal tooling, procedures, and processes that facilitate the work of the Forward Deployed Engineering team.
- Work as a liaison between clients, Customer Success, and the product development team to improve Bluecore’s product offering.
Qualifications
- Successful completion of a reputable Coding Bootcamp or similar level of programming knowledge.
- Current or past professional experience in a client-facing role, working and communicating directly with customers.
- Fluent in JavaScript and familiar with various other web development technologies.
- Ability to take ambiguous workflows and turn them into structured processes.
- Exposure to (or interest in learning!) SQL, Python, or Google Cloud functions.
- BS in Computer Science or a similar technical field.
- Familiarity with Marketing, Advertising, eCommerce, or other Emerging Technology (Artificial Intelligence, etc.) platforms.
Salary Range: $85k – $110k
Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors.
Forward Deployed Engineer
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
The Engineering team’s Technical Services arm at Bluecore is committed to delivering quality products and services by holding each other accountable and always being open and honest. We use curiosity and creativity to drive ourselves and our customers towards higher levels of success while fostering a fun and collaborative environment.
Bluecore’s Forward Deployed Engineer (FDE) unit is a software engineering team dedicated to helping Bluecore customers extract maximum value from the Bluecore Retail Data Platform. As FDE , you will bring your technical know-how to the main connections of the Bluecore engine to our clients – drawing meaningful intelligence from their websites and implementing marketing solutions that map to the customer’s vertical, audience behavior and product mix.
As a Forward Deployed Engineer, your principal responsibilities will lie in (1) writing JavaScript integrations that live on client websites, (2) configuring and maintaining the intake and manipulation of client data across multiple channels including websites, SFTP clients, and Google Cloud Functions, (3) utilizing internal infrastructure and tooling to solve complex, often-unique, client-specific problems, and (4) interfacing with clients to help them understand and best utilize our array of products and services. Besides raw intellect and the ability to not take yourself too seriously, it is important to be detail-oriented in your work, as we work closely with a multitude of the industry’s top online retailers, all of which have very stringent requirements around the look and feel of their strategic communications.
You Are A Perfect Fit If You Love
- Interfacing with Clients: You are someone who loves chatting with clients and figuring out how to push the limits of Bluecore’s technology for them. You are an equal parts engineer, consultant, and subject matter expert with distinct gravitas. Our customers are often non-technical and are responsible for choosing and buying technically sophisticated products. The better we are at helping them understand and use our product, the more successful they will be and the more they will appreciate Bluecore.
- Solving unique, complex problems: You are someone who can think critically, often on the fly, about nuanced technical problems to devise a scalable, maintainable solution. You enjoy the puzzle and the process of iterating and ideating before implementing a solution, and you are able to break complex problems into simple components for better analysis and digestion.
- Metrics and Data: You are someone who finds yourself consumed by daily, weekly and monthly metrics and loves turning those into best practices. Seriously, you will advise executive-level decision-makers at industry-leading brands on best business practices.
- Teaching Others: You are someone who actually believes that diversity in thought and skills makes for a better workplace and a better you.
Responsibilities
- Write client-side JavaScript to be run on clients' websites and configure custom recommendation logic using domain-specific tooling.
- Serve as the technical point-of-contact for clients both pre- and post-launch: working with them to integrate their website and databases with Bluecore, as well as helping establish and maintain a strong, long-term technical relationship between their systems and Bluecore.
- Working closely with clients and with our Customer Success team to think creatively and strategically about ways to extract maximum value from the Bluecore platform, designing and implementing custom technical solutions as needed.
- Develop the best technical solution possible for the toughest challenges that our customers will throw at you.
- Ideate, develop, and improve upon internal tooling, procedures, and processes that facilitate the work of the Technical Services team.
- Monitor the overall health and uptime of our most critical connections to clients
- Work as a liaison between clients, Customer Success, and the product development team to improve Bluecore’s product offering.
Qualifications
- Successful completion of a reputable Coding Bootcamp or similar level of programming knowledge.
- Current or past professional experience in a client-facing role, working and communicating directly with customers.
- Fluent in JavaScript and familiar with various other web development technologies.
- Ability to take ambiguous workflows and turn them into structured processes.
- Expose to (interested in learning) in SQL, Python, or Google Cloud functions.
- Familiarity with Marketing, Advertising, eCommerce, or other Emerging Technology (Artificial Intelligence, etc.) platforms.
- Ability to grow into a client-facing technical resource as career progresses in Bluecore.
Forward Deployed Engineer
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
The Engineering team’s Technical Services arm at Bluecore is committed to delivering quality products and services by holding each other accountable and always being open and honest. We use curiosity and creativity to drive ourselves and our customers towards higher levels of success while fostering a fun and collaborative environment.
Bluecore’s Forward Deployed Engineer (FDE) unit is a software engineering team dedicated to helping Bluecore customers extract maximum value from the Bluecore Retail Data Platform. As FDE , you will bring your technical know-how to the main connections of the Bluecore engine to our clients – drawing meaningful intelligence from their websites and implementing marketing solutions that map to the customer’s vertical, audience behavior and product mix.
As a Forward Deployed Engineer, your principal responsibilities will lie in (1) writing JavaScript integrations that live on client websites, (2) configuring and maintaining the intake and manipulation of client data across multiple channels including websites, SFTP clients, and Google Cloud Functions, (3) utilizing internal infrastructure and tooling to solve complex, often-unique, client-specific problems, and (4) interfacing with clients to help them understand and best utilize our array of products and services. Besides raw intellect and the ability to not take yourself too seriously, it is important to be detail-oriented in your work, as we work closely with a multitude of the industry’s top online retailers, all of which have very stringent requirements around the look and feel of their strategic communications.
You Are A Perfect Fit If You Love
- Interfacing with Clients: You are someone who loves chatting with clients and figuring out how to push the limits of Bluecore’s technology for them. You are an equal parts engineer, consultant, and subject matter expert with distinct gravitas. Our customers are often non-technical and are responsible for choosing and buying technically sophisticated products. The better we are at helping them understand and use our product, the more successful they will be and the more they will appreciate Bluecore.
- Solving unique, complex problems: You are someone who can think critically, often on the fly, about nuanced technical problems to devise a scalable, maintainable solution. You enjoy the puzzle and the process of iterating and ideating before implementing a solution, and you are able to break complex problems into simple components for better analysis and digestion.
- Metrics and Data: You are someone who finds yourself consumed by daily, weekly and monthly metrics and loves turning those into best practices. Seriously, you will advise executive-level decision-makers at industry-leading brands on best business practices.
- Teaching Others: You are someone who actually believes that diversity in thought and skills makes for a better workplace and a better you.
Responsibilities
- Write client-side JavaScript to be run on clients' websites and configure custom recommendation logic using domain-specific tooling.
- Serve as the technical point-of-contact for clients both pre- and post-launch: working with them to integrate their website and databases with Bluecore, as well as helping establish and maintain a strong, long-term technical relationship between their systems and Bluecore.
- Working closely with clients and with our Customer Success team to think creatively and strategically about ways to extract maximum value from the Bluecore platform, designing and implementing custom technical solutions as needed.
- Develop the best technical solution possible for the toughest challenges that our customers will throw at you.
- Ideate, develop, and improve upon internal tooling, procedures, and processes that facilitate the work of the Technical Services team.
- Monitor the overall health and uptime of our most critical connections to clients
- Work as a liaison between clients, Customer Success, and the product development team to improve Bluecore’s product offering.
Qualifications
- Successful completion of a reputable Coding Bootcamp or similar level of programming knowledge.
- Current or past professional experience in a client-facing role, working and communicating directly with customers.
- Fluent in JavaScript and familiar with various other web development technologies.
- Ability to take ambiguous workflows and turn them into structured processes.
- Expose to (interested in learning) in SQL, Python, or Google Cloud functions.
- Familiarity with Marketing, Advertising, eCommerce, or other Emerging Technology (Artificial Intelligence, etc.) platforms.
- Ability to grow into a client-facing technical resource as career progresses in Bluecore.
Forward Deployed Engineer
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
The Engineering team’s Technical Services arm at Bluecore is committed to delivering quality products and services by holding each other accountable and always being open and honest. We use curiosity and creativity to drive ourselves and our customers towards higher levels of success while fostering a fun and collaborative environment.
Bluecore’s Forward Deployed Engineer (FDE) unit is a software engineering team dedicated to helping Bluecore customers extract maximum value from the Bluecore Retail Data Platform. As FDE , you will bring your technical know-how to the main connections of the Bluecore engine to our clients – drawing meaningful intelligence from their websites and implementing marketing solutions that map to the customer’s vertical, audience behavior and product mix.
As a Forward Deployed Engineer, your principal responsibilities will lie in (1) writing JavaScript integrations that live on client websites, (2) configuring and maintaining the intake and manipulation of client data across multiple channels including websites, SFTP clients, and Google Cloud Functions, (3) utilizing internal infrastructure and tooling to solve complex, often-unique, client-specific problems, and (4) interfacing with clients to help them understand and best utilize our array of products and services. Besides raw intellect and the ability to not take yourself too seriously, it is important to be detail-oriented in your work, as we work closely with a multitude of the industry’s top online retailers, all of which have very stringent requirements around the look and feel of their strategic communications.
You Are A Perfect Fit If You Love
- Interfacing with Clients: You are someone who loves chatting with clients and figuring out how to push the limits of Bluecore’s technology for them. You are an equal parts engineer, consultant, and subject matter expert with distinct gravitas. Our customers are often non-technical and are responsible for choosing and buying technically sophisticated products. The better we are at helping them understand and use our product, the more successful they will be and the more they will appreciate Bluecore.
- Solving unique, complex problems: You are someone who can think critically, often on the fly, about nuanced technical problems to devise a scalable, maintainable solution. You enjoy the puzzle and the process of iterating and ideating before implementing a solution, and you are able to break complex problems into simple components for better analysis and digestion.
- Metrics and Data: You are someone who finds yourself consumed by daily, weekly and monthly metrics and loves turning those into best practices. Seriously, you will advise executive-level decision-makers at industry-leading brands on best business practices.
- Teaching Others: You are someone who actually believes that diversity in thought and skills makes for a better workplace and a better you.
Responsibilities
- Write client-side JavaScript to be run on clients' websites and configure custom recommendation logic using domain-specific tooling.
- Serve as the technical point-of-contact for clients both pre- and post-launch: working with them to integrate their website and databases with Bluecore, as well as helping establish and maintain a strong, long-term technical relationship between their systems and Bluecore.
- Working closely with clients and with our Customer Success team to think creatively and strategically about ways to extract maximum value from the Bluecore platform, designing and implementing custom technical solutions as needed.
- Develop the best technical solution possible for the toughest challenges that our customers will throw at you.
- Ideate, develop, and improve upon internal tooling, procedures, and processes that facilitate the work of the Technical Services team.
- Monitor the overall health and uptime of our most critical connections to clients
- Work as a liaison between clients, Customer Success, and the product development team to improve Bluecore’s product offering.
Qualifications
- Successful completion of a reputable Coding Bootcamp or similar level of programming knowledge.
- Current or past professional experience in a client-facing role, working and communicating directly with customers.
- Fluent in JavaScript and familiar with various other web development technologies.
- Ability to take ambiguous workflows and turn them into structured processes.
- Expose to (interested in learning) in SQL, Python, or Google Cloud functions.
- Familiarity with Marketing, Advertising, eCommerce, or other Emerging Technology (Artificial Intelligence, etc.) platforms.
- Ability to grow into a client-facing technical resource as career progresses in Bluecore.
Principal Strategic Consultant
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
We are looking for a highly experienced Principal Strategic Consultant to join our team. Our ideal candidate is a gamechanger – a blend of retail ecommerce expertise, analytic prowess, and strong technical skills proven by years of experience at a major retailer. You possess an interest in creating data-led analyses to shape narratives that change behaviors of shoppers and retailers. You will engage with senior executives to understand their business and align objectives that increase clients’ revenue and ROAS. You will work closely with various Bluecore stakeholders to develop analyses and technical views (with supporting requirements) to empower other client-facing colleagues to scale resulting strategies and successes across all Bluecore clients. The scale of your efforts will be directly informed by the measurable impact of recommended strategies from you and team members. At your core, you thrive in pushing retailers and platforms’ capabilities to their limits, unlocking strategies that deliver the most value to advance key business goals. Your technical knowledge, skills, and abilities enable you to discover and make accessible new uses of our product, ultimately maximizing incremental revenue and adoption of Bluecore’s value proposition.
Responsibilities
- Develop platform-centric strategies that will achieve client goals
- Enable internal and external adoption of platform-centric strategies to achieve client goals through documentation and scaled communication
- Help clients and Customer Success teams know how they’re performing against client goals while informing the Product roadmap with impactful analytic insights and tools
- Manages scalability of materially impactful analyses and tools generated by the Strategic Consulting team for broader impact and internal adoption, including articulating requirements, working with internal Product teams to ensure timely development, and challenging technical and analytic assumptions.
- In partnership with Sales and Customer Success teams, develops deep understanding of customer challenges and success metrics
- In collaboration with Account Managers for top accounts, assists in elevating and delivering business reviews consisting of analysis of Bluecore performance to identify the quantifiable largest growth opportunities and strategies
- Drives client growth by translating data-driven analysis of customers' marketing campaigns into a value story that leads to improved performance, increased ROAS, and incremental product adoption
- Demonstrates initiative by conducting undirected research, exploring and examining data from a variety of angles to determine hidden weaknesses, trends and/or opportunities
Qualifications
- 10+ years’ experience at retail ecommerce business where responsibilities included directly communicating and presenting to executives on lifecycle marketing executed through addressable marketing channels (website personalization, email, sms, display retargeting, social, OTT apps, etc.)
- Confidence and persuasion needed to work up and down the client internal management structure to influence Bluecore product adoption that drives incremental client revenue through improved retail metrics including retention, order frequency, and AOV.
- Responsible for leading analytic initiatives in support of marketing in the customer lifecycle
- Executive credibility: Presentation skills and experience speaking with C-level executives
- Strategy: Creativity of thought and its applicability to business value
- Analytical thinking: Fluency with analyzing marketing data via commonly used programming languages, a strong understanding of key ecommerce metrics, and knack for translating them to actionable insights
- Product knowledge: You get into the product with quick adeptness and innovative use case
- BS in an analytical field, such as Business, Economics, etc.
- While the primary focus of the job is remotely supporting a highly distributed team across multiple time-zones, occasional travel on short notice will be required. Up to 25% travel may be expected for this role (post-COVID).
QA Specialist
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
The QA specialist will be responsible for ensuring all promotional campaigns (email/web/sms) are sent error free with minimal rounds of revisions or feedback.
They will be doing the final checks before sending deliverables to customers and must be extremely detail oriented.
This is a unique opportunity to come in and help reshape our workflows and ensure we are providing an outstanding experience to our customers!
Responsibilities
- Develop and execute test plans against campaign requirements and specifications.
- Test email/site campaigns on multiple devices and browsers, to ensure accurate rendering.
- Test templates/campaigns from a functional standpoint: including link verification, tracking information, audience creation etc.
- Report and validate issues and defects in a clear and organized manner using our feedback systems.
- Document and report on recurring issues so we can address and course correct as a team.
- Serve as a POC for Onboarding/CustomerSuccess/PMs for project specific questions/updates.
Qualifications
- Bachelor's degree from an accredited college or university
- 2+ Years of production QA experience
- Basic understanding of web development HTML5, CSS3, JavaScript
- Knowledge of best practices laid by the W3C and WCAG standards
- Attention to extreme details and perfection at a pixel level
- Understanding of design aesthetics, graphic standards and brand consistency
- Familiarity with browser inspector, cross-browser testing and debugging
- Experience with Accessibility testing
- Hands-on experience with Photoshop/Sketch/Figma
- Experience with JIRA, Monday.com or equivalent PM tools preferred
Sales Enablement Director
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
Bluecore is searching for experienced candidates for a Sales Enablement Director. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities
-
Acts as an expert role model and master coach
-
Identify gaps, best practices, and opportunities at the region, market, branch, sales role/person level, and recommends priorities, sequence, and action plans
-
Provide hands-on one-on-one coaching to leaders to close skill gaps and enhance the ability of leaders to influence behaviors and drive business results
-
Directs and motivates representatives who engage current customers, educate them on existing solutions and communicate the value of solutions in order to generate additional business
-
Improves metrics on sales and closing ratios and optimize sales cycle management
-
Execute against a data driven telesales plan to enhance the relationship and generate sale
-
Work closely with Marketing to develop and share strategies to, establish, lead programs
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Keep Senior Management appraised through verbal and documented reports on sales volume, competitive activity, growth and expansion progress
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Coach VP’s, Commercial on the right balance of activities among clients, prospects, and centers of influences
Qualifications
-
Excellent collaboration and team building skills
-
Knowledge of and experience with coaching models/best practices to establish and maintain credible coaching relationships
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Ability to guide, engage, and impart knowledge to others
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Skill in helping individuals Identify Goals, Develop Realistic Action Plans, Seek Development Opportunities, and Monitor Progress and Accountability
-
Strong understanding of adult learning principles to include basic instructional design best practices and facilitation techniques
-
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
-
Bachelor's degree required Business and/or Marketing or equivalent work experience
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Seven (7) years or more with successful sales and coaching experience within a multi-channel business service environment required
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Leverage strong leadership skills to understand current business issues and opportunities to develop strategic insights and recommendations for regional and district leadership teams on how to enhance sales and client performance
Salary Range: $150,000.00 – $180,000.00
Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors.
Senior Customer Success Manager
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
We are looking for a Senior Customer Success Manager who will help drive those initiatives forward for the over 400 plus retail ecommerce brands for which we are an extension of their marketing team. You will play a significant role in supporting, strategizing and driving long term value for our partnerships.
Responsibilities
- Primary day-to-day strategic contact for global and enterprise – level customers, acting as team lead of Customer Success Management POD
- Accountable for Customer’s overall success with Bluecore, including adoption of Bluecore solutions, maintaining overall customer health, experience + satisfaction, and having a strong impact/focus on the customer renewal
- Be a trusted Customer point of contact throughout the Customer’s marketing lifecycle and program maturity, by defining measurable success plans with clear outcomes, and ensuring cohesive communication across internal and customer partners at all levels
- Drive adoption of Bluecore products – using data to provide insights and accelerate through the customer maturity curve
- Use your in depth knowledge on email marketing to provide strategy as an extension of our customers’ marketing team including best practice recommendations and A/B testing guidance
- Run A/B tests within email marketing campaigns and/or across digital marketing channels
- Deliver an exceptional customer experience with proactive communication, coordinating across the right internal resources to drive value that aligns to the customer’s business goals
- Supervise all client projects by managing internal tasks across teams and ensure we are meeting timelines; record all updates in the project plan and timelines to the client with a strong focus on operational excellence
- Have a solid understanding of Bluecore’s product suite and have a firm point of view on how various products work, effectively articulating their value
- Own product enablement with the customer and proactively drive usage of the platform
- Be the voice of the customer internally at Bluecore – sharing strategic use-cases, process improvements and asks back into the internal ecosystem and advocate on the customer’s behalf
Qualifications
- BA/BS degree
- Demonstrated 4 plus years of experience related to SaaS, digital marketing and/or e-commerce required
- Digital marketing and/or MarTech experience, specifically related to email required
- Email Service Provider (ESP) experience is a plus
- Strong technical skills or ability to quickly learn technical concepts
- We are a remote first company and recruit from over 25 states
Salary Range: $100k – $130k + commissions
Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors.
Software Engineer – Customers
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
The candidate will join a team that is building one of the most important modules of the client facing Blucore application and one that is heavily depended upon by other teams. This is an exciting time to join this group as there is an opportunity to have a great impact on the application design and implementation. Our culture emphasizes making good tradeoffs, working as a team, and leaving your ego at the door. The ideal candidate will genuinely enjoy collaborating and sharing ideas with a team as well as taking a deep interest in the industry, the product and our clients’ success.
Responsibilities
- Design, architect, and develop performant, reliable, and high-quality systems at scale within one or more engineering domains.
- Grow projects owned by our Delivery Pipeline squad, such as making improvements to our pipeline throughput, as well as recommendation engine.
- Plan and executes effectively on large architecture projects with complex dependencies.
- Work cross-functionally with product managers and designers, data scientists, and cross-functional engineers to deliver high quality products.
- Work effectively in an Agile/Scrum environment to deliver high quality software against aggressive schedules.
- Communicate technical ideas, proposals, and plans effectively through presentations, technical specs, blog posts, and documentation.
Qualifications
- Programming experience in back-end development using scalable programming languages, such as Python, Golang, or JavaScript is required.
- Experience working with GKE or other Kubernetes cloud services and Microservice Architecture highly-sought. Additional exposure to TypeScript, GraphQL, or postgreSQL a plus, but not required.
- Strong experience in product development, including API and integrations engineering. Experience with data-driven SaaS platforms required, B2B or Ad Marketplace products desired.
- Relevant professional experience, including recent experience in a similar industry or problem space with similar technical challenges. Experience building MarTech, AdTech, eCommerce, Email, or Big Data platforms and products highly desirable.
- B.S./B.E in one of the following departments (i) Computer Science, (ii) Computer Engineering, (iii) Information Sciences, (iv) Electronics, (v) Mathematics, or relevant field/equivalent work experience.
- Experience excelling within a high-growth, startup environment or building out a new team/function within a larger company is preferred.
- Experience with technical team mentorship, including guiding other engineers to become more effective technical leaders and providing feedback on best practices in code and design. Ability to identify your team's dependencies on other areas and across functions, communicate effectively to remove any immediate blockers, and propose and implement process changes that strengthen and maintain efficiency.
- Strong communication skills with internal stakeholders on long-term technical roadmaps, as well as in articulating short-term issues and delivery.
- Proven track record of successfully delivering sizable projects that span multiple teams and multiple quarters–or even years!– that produce significant results and impact overall business success.
Salary Range $140k – $200k
Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors
Software Engineer – Foundation
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
We are looking for Software Engineers to work across our Foundation Team to build our data streaming pipeline. This covers everything from data imported directly from clients to online events.You will be joining a team that manages millions of events per hour and is at the heart of our data ingestion process that services the company.
The ideal candidate is adept at writing robust, extensible, and efficient code and has a knack for solving sophisticated problems with simple solutions. Our stack consists primarily of Python and Golang on the backend. We see technology as a means to solving problems and getting things done and thus prioritize talent over existing skill set. We use Google Cloud hosted infrastructure services including Google App Engine, Kubernetes, BigQuery, and Cloud SQL. Our culture emphasizes making good tradeoffs, working as a team, and leaving your ego at the door.
Bluecore’s Engineering team is made up of exemplary engineers who believe in working collaboratively to solve sophisticated technical problems and build creative solutions that are as simple as possible, but as powerful as necessary. We emphasize a culture of making good tradeoffs, working as a team, and leaving your ego at the door.
Responsibilities
- Build performant, reliable, high-quality systems at scale.
- Gathering requirements, crafting, implementing, testing, deploying, and maintaining systems.
- Work cross-functionally with product managers, data scientists, and engineers to deliver high quality products.
Qualifications
- 3+ years of meaningful professional software engineering experience
- B.E./B.S. in one of the following departments (i) Computer Science, (ii) Computer Engineering, (iii) Information Sciences, (iv) Electronics, (v) Mathematics or relevant field/equivalent work experience
- Significant programming expertise
- Experience with languages such as Python, C++, Java, or Go
- Track record of delivering high quality products
- Passion for learning new technologies and developing skills
- Knack for getting things done, whether it be independently or in a team
- Experience/Passion for exploring diverse fields such as Machine Learning, AI, microservice architecture
Salary Range $140k – $200k
Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors
Staff Software Engineer- Data Platform
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
Responsibilities
- Design, architect, and build performant, reliable, high-quality systems at scale
- Own projects end-to-end, including gathering requirements, crafting, implementing, testing, deploying, and maintaining systems
- Work multi-functionally with product managers, data scientists, and engineers to deliver high quality products
- Coaching and growing junior developers through mentorship and leading by example
- Advising on standard methodologies for crafting and architecting scalable solutions, including design reviews, code reviews, and onboarding new technologies
Qualfications
- 7-12 years of meaningful professional experience
- B.E./B.S. in one of the following departments (i) Computer Science, (ii) Computer Engineering, (iii) Information Sciences, (iv) Electronics, (v) Mathematics or relevant field/equivalent work experience
- Significant programming expertise with languages such as Python, C++, Java, or Go
- Track record of delivering high quality products and a knack for getting things done
- Passion for learning new technologies and developing skills
- Desire for working with and mentoring engineers
- Deep understanding and domain expertise in areas including: stream processing, big data, microservice architecture, distributed systems
Salary Range $200k – $240k
Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors
Staff Software Engineer, Infrastructure
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
We are looking for a Staff Software Engineer – Infrastructure to help our engineering teams build scalable, extensible, reliable, and performant systems. The role will be hands on optimizing our Kubernetes clusters, managing our GCP infrastructure, and improving our DevOps and SRE practices. Learn more about our automation with this blog post on Argo, Kustomize and Config Connector.
Bluecore ingests 100’s of millions of events per day, sends millions of personalized emails, and manages hundreds of terabytes of data. We use Google Cloud hosted infrastructure services including Google App Engine, Kubernetes/GKE, BigQuery, PubSub and Cloud SQL. Our stack consists primarily of Python and Golang on the backend with gRPC services, and JavaScript (React) on the frontend. We emphasize a culture of making good tradeoffs, working as a team, and leaving your ego at the door. Bluecore’s Engineering team is made up of exemplary engineers who believe in working collaboratively to solve complex technical problems and build creative solutions that are as simple as possible, but as powerful as necessary.
You will be hands-on managing hundreds of servers with Infrastructure-as-Code tools (Terraform, Config Connector) and optimizing our multi-zone and multi-region network topology. You will be responsible for designing, building and supporting automation tools to help developers safely manage release operations and highly-available systems. You will be maintaining Bluecore’s shared libraries providing best practices for service development. You will be responsible for our system and application level security practices, from container scanning, to RBAC, to service and user level AuthN and AuthZ systems.
Responsibilities
- Manage hundreds of servers and thousands of containers on our Google Kubernetes Engine clusters using various automation tools.
- Design and manage zero-trust networks using Open Policy Agent (OPA), Envoy and Istio.
- Define and scale our Observability strategy with Prometheus, Jaeger, and Grafana.
- Design, architect, and build performant, reliable, high-quality systems at scale within one or more engineering domains. Provide significant engineering contribution even in domains with less expertise.
- Plan, design, and roadmap extremely large and complex projects with difficult and intertwined dependencies that push the boundary of what the engineering team and the entire business is capable of. Promote coding standards, styles, and design principles across the organization.
- Proactively identify technology opportunities for the company, and push technical ideas, proposals, and plans to the entire organization and beyond through presentations, technical specs, blog posts, and documentation.
- Lead company-wide technical strategy and decisions, and facilitate progress by building consensus amongst senior engineering leadership and company leadership. Advise and advocate for best tools, methods, and approaches for the entire engineering organization.
- Evangelize Bluecore Engineering internally and externally, including leading external initiatives to promote Bluecore Engineering in the wider community.
Requirements
- Hands-on experience maintaining Kubernetes at scale and running various workloads on Kubernetes.
- Designing and maintaining network infrastructure, including cloud-based load balancing and ingress/egress design.
- Experience with metric and alerting tools, and experience with distributed tracing systems.
- Capable of owning engineering and company level issues or gaps, and successfully planning and executing towards resolution, all while continuously identifying and exploring additional opportunities and proactively preventing upcoming risks.
- Experience developing technical roadmaps and estimates that have pushed product and business growth over several quarters. Has a proven track record of successfully completing work that spans multiple teams and quarters, creating large impacts to business success.
- Experience excelling within a high-growth, startup environment or building out a new team/function within a larger company preferred.
- Experience with technical team mentorship, including guiding other engineers to become more effective technical leaders and providing feedback on best practices in code and design.
- Able to identify your team's dependencies on other areas and across functions, communicate effectively to remove any immediate blockers, and propose and implement process changes that strengthen and maintain efficiency.
- Adept at effectively communicating with external customers about critical production issues, as well as working with internal stakeholders from Bluecore’s customer success and support teams to propose and implement immediate fixes and resolution plans.
Salary Range: $190k – $230k
Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors.
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Strategic Account Director
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
Responsibilities
- Grow revenue within existing accounts by identifying new sales opportunities and successfully seeing them through contracting
- Gain command of the Bluecore message, leverage data in the Bluecore platform and identify strategic growth opportunities to help clients understand and grow their business
- Exceptional Salesforce hygiene to provide up to date and accurate ongoing forecasts
- Conduct well-informed and consultative meetings with senior level executives to demonstrate the business value of the Bluecore platform that clearly articulates our innovative products
- Negotiate renewals and expansions that profit Bluecore while driving client performance.
- Collaborate with Customer Success team to help maximize client use, value, and satisfaction of the Bluecore platform
- High degree of planning, organizing and coordinating skills to drive client success cross multi internal and external stakeholders
Qualifications
- 5 plus years demonstrated track record of growing existing business or bringing in new business in high tech/SaaS space is a must
- History of managing global accounts with $4B+ in annual revenue and driving over $1M of ACV (Annual Contract Value).
- Extremely well-versed in retailer-specific marketing challenges and solutions landscape and/or experience with an email service provider or marketing cloud is a plus
- Consistent and proven delivery of attaining quota targets and expert pipeline management
- Well versed in value based solution selling. Experience with Force Management’s Command of Message and MEDDIC qualification process is a plus
- Passionate about forecast accuracy and dedicated follow up skills that allow nothing to fall through the cracks
- Great presentation skills along with high confidence in engaging with decision makers
- Powerful communication and interpersonal skills. Highly articulate via phone, email, video conferencing and in person is a differentiator, along with a positive engaged approach to working collaboratively with internal colleagues and external partners
- Inspired by working in a constantly changing and evolving work environment where growth is non-stop
- Expert with Salesforce, Gmail, Google Sheets/Excel, MS PowerPoint/Slides
- Maniacal focus on excellence in Pipeline Generation & Opportunity Progression; including meticulous planning and preparation.
- Willingness to be coached and the discipline to work a proven sales process from beginning to end.
- To provide you with the best support, learning, and access to expertise in the marketplace.
- To invest in your personal and professional growth and reward you accordingly with competitive pay, benefits, and equity.
- And, provide you with an environment that is defined by collaboration.
Technical Program Manager
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
Responsibilities
- Drive and own responsibilities of Program Manager for multiple product development teams
- Schedule, manage and facilitate Scrum ceremonies
- Promote Agile values, principles and practices within the teams
- Facilitate meetings and communication between Product Management, Product Design and R&D stakeholders ensuring the appropriate priority of tasks
- Manage development team backlog, work prioritization, assignment and metrics
- Partner with Engineering to triage and prioritize bugs
- Managing Agile Tools for tracking work (JIRA / Confluence)
- Build, manage and publish team metrics and reporting enabling accurate visibility and transparency between development teams and stakeholders
- Build and manage interdependencies between projects / teams
- Facilitate collaboration every day to remove impediments and reduce risk
- Grow Agile maturity within development team members, as well as product owners, scaling best practices
Qualifications
- Bachelor’s degree in a relevant field or proven experience
- Certified Scrum Master or relevant experience
- 3+ years of experience independently driving and managing sophisticated SaaS technical projects across multiple teams as a Program Manager
- Proven understanding of Agile values and principles, such as Scrum, Kanban, or SAFe and experience in Scrum
- Comprehensive experience with workflow management tools like JIRA/Confluence
- Ability to work with cross-functional teams and thrive in a fast-growing, rapidly-changing environment
- Outstanding communications skills, including the ability to translate sophisticated technical products and features into intuitive concepts and graphic
Salary Range: $125k – $175k
Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors
#LI-EH1