Job Description

Overview

We are seeking a meticulous and detail-oriented individual to join our team as a BizOps -Sales Ops Analyst. In this role, you will be responsible for ensuring the accuracy of data related to closed won deals within our Salesforce CRM system. You will meticulously review contracts and associated documentation to verify information, correct any discrepancies, update opportunity records, and ensure that all necessary products are accurately reflected. This position requires strong attention to detail, excellent organizational skills, and proficiency in Salesforce CRM.

Responsibilities

• Data Verification: Review contracts and associated documentation for closed won deals to verify the accuracy of data such as pricing, quantities, and product details.
• Review and process signed contracts and process the data into finance-ready format for operating metrics
• Audit opportunity contract details for accuracy and consistency
• MRR Reconciliation: Revenue monitoring and management, specifically for month-end, quarter-end and annual trends
• Maintaining data accuracy and integrity
• Record Correction: Update opportunity records in Salesforce CRM to accurately reflect the information provided in the contracts. This includes correcting any errors or discrepancies identified during the review process.
• Product Addition: Ensure that all products associated with closed won deals are correctly documented in Salesforce CRM. Add any missing products and update product details as necessary.
• Amount Updates: Verify the total amounts and financial details of closed won deals against the contract terms. Update the amounts in Salesforce CRM to reflect the correct values.
• Collaboration: Work closely with sales teams, contract administrators, and other stakeholders to resolve any discrepancies or issues related to closed won deals.
• Documentation: Maintain detailed records of all changes made to opportunity records and associated documents. Ensure that all updates are accurately documented for future reference.
• Process Improvement: Identify opportunities to streamline and improve the closed won deals processing workflow. Make recommendations for enhancements to increase efficiency and accuracy.

Qualifications

• 2+ years of Salesforce administration experience
• Salesforce Administrator Certification required
• Exceptional critical thinking, analytical, and problem solving skills with a strong drive to seek resolution to issues
• An obsession with data quality, accuracy and standardization
• Detail-oriented 
• Ability to work independently in a fast paced environment
• Project management experience a plus

Front End Developer
(US Hours: 9am – 5pm EST)

Job Description

We are looking for a qualified Front-end developer to join our IT team. You will be responsible for building email and web components for various international e-commerce clients.You should be able to translate our company and customer needs into functional and appealing interactive applications.We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with functional visual design, ensuring a great user experience.

Responsibilities

• Use markup languages like HTML5 to create email templates
• Use frontend technologies to create email captures and promotions on websites
• Collaborate with web designers to improve usability, speed and create
  pixel-perfect templates/promotions for desktop and mobile
• Can work with wireframes, mockups, and prototypes
• Ensure high-quality graphic standards and brand consistency
• Stay up-to-date on emerging technologies

Requirements

• Proven work experience as a Front-end developer
• Experience with building marketing email templates
• Hands-on experience with HTML5 and best practices (W3C)
• Hands-on experience with CSS3, Bootstrap, and Flex
• Hands-on experience with JavaScript, jQuery
• Familiarity with browser inspector, cross-browser testing and debugging
• Understanding of design aesthetics, UI/UX fundamentals
• Hands-on experience with Adobe Photoshop CC or Sketch or Figma
• An ability to perform well in a fast-paced environment
• Excellent analytical and multitasking skills

Work Hours
This position requires working US hours, Monday – Friday from 9am to 5pm EST.Occasional flexibility may be required based on project needs.

Principal Software Engineer

Bluecore is a Retail Performance Cloud specializing in artificial intelligence – based workflows. Our unique ability to leverage machine learning to match customer data with real-time product and behavior enables brands to build intelligent, marketing communications and personalized campaigns in seconds vs. days. More than 400 retail brands, including Staples, Perry Ellis, Teleflora, Tommy Hilfiger and Best Buy Canada, increase their performance with less effort leveraging our products. Bluecore has been recognized as one of the Best Places to Work by Glassdoor and is ranked No. 241 on the Inc. 500 List, the most prestigious ranking of the nation’s fastest-growing private companies

We are looking for Principal Software Engineers to work across our engineering teams to build scalable, extensible, reliable, and performant systems that provide significant company and industry level impact. Our ideal candidate thrives in a fast-paced startup environment that allows them to take ownership over their work, add considerable value, and play a hand in driving the overall growth and success of Bluecore. Our stack consists primarily of Python and Golang on the backend, and JavaScript (React) on the frontend. We use Google Cloud hosted infrastructure services including Google App Engine, Kubernetes/GKE, BigQuery, and Cloud SQL. We hold a true “Tech-First” mentality here at Bluecore, enabling us to build an Engineering organization that values constant innovation and encourages its members to bring in new ideas, try them out, and really implement them. Bluecore’s Engineering team is made up of exemplary engineers who believe in working collaboratively to solve complex technical problems and build creative solutions that are as simple as possible, but as powerful as necessary.  We emphasize a culture of making good tradeoffs, working as a team, and leaving your ego at the door.

Responsibilities:

• Design, architect, and build performant, reliable, high-quality systems at scale within one or more engineering domains. Provide significant engineering contributions even in domains with less expertise.
• Work cross-functionally with product managers, data scientists, and cross-functional engineers to deliver high quality products.
• Function as a sought-out mentor and leader for a technical domain or set of domains across the company.  Act as a role model for every engineer in the organization and promote Bluecore engineering values to the company.
• Increase the technical capabilities and upper limits of your own areas of responsibility and expertise, as well as those of your associated team members.  Teach sessions, write documentation, and actively mentor to decrease the ramp up time of new and existing team members.
• Plan, design, and roadmap extremely large and complex projects with difficult and intertwined dependencies that push the boundary of what the engineering team and the entire business is capable of.  Promote coding standards, styles, and design principles across the organization.
• Proactively identify technology opportunities for the company, and push technical ideas, proposals, and plans to the entire organization and beyond through presentations, technical specs, blog posts, and documentation.  
• Lead company-wide technical strategy and decisions and facilitate progress by building consensus amongst senior engineering leadership and company leadership.  Advise and advocate for best tools, methods, and approaches for the entire engineering organization.
• Evangelize Bluecore Engineering internally and externally, including leading external initiatives to promote Bluecore Engineering in the wider community.

Requirements:

• 14+ years of relevant professional experience, preferably within a similar industry or technology space. 
• S./B.E in one of the following departments (i) Computer Science, (ii) Computer Engineering, (iii) Information Sciences, (iv) Electronics, (v) Mathematics, or relevant field/equivalent work experience.
• Significant programming expertise. Experience with languages such as Go, Python, C++ or Java.
• 5+ years of experience with cloud platforms such as AWS and GCP.
• Deep understanding and domain expertise in building large, complex distributed and/or data-driven systems from inception to launch.  Extensive experience pushing multiple product releases and/or feature iterations, with an eye towards scalability, reliability, cost, and optimization.
• Is a leading expert in one or more engineering domains, such as stream processing, big data, feature development or product engineering, and regularly contributes to technical communities external to Bluecore.
• Experience executing large refactors in the codebase that impact cleanliness and efficacy of product or system-wide infrastructure.  Experience leading the redesign or migration of a codebases, feature set, or system architecture ideal. 
• Capable of owning engineering and company level issues or gaps, and successfully planning and executing towards resolution, all while continuously identifying and exploring additional opportunities and proactively preventing upcoming risks.
• Experience developing technical roadmaps and estimates that have pushed product and business growth over several quarters.  Has a proven track record of successfully completing work that spans multiple teams and quarters, creating large impacts to business success.  
• Experience excelling within a high-growth, startup environment or building out a new team/function within a larger company preferred.
• Experience with technical team mentorship, including guiding other engineers to become more effective technical leaders and providing feedback on best practices in code and design. 
• Able to identify your team’s dependencies on other areas and across functions, communicate effectively to remove any immediate blockers, and propose and implement process changes that strengthen and maintain efficiency. 
• Adept at effectively communicating with external customers about critical production issues, as well as working with internal stakeholders from Bluecore’s customer success and support teams to propose and implement immediate fixes and resolution plans.

At Bluecore we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.

Bluecore is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status.

The DataOps team empowers Bluecore’s customers and internal teams to win with data. We do that through analytics products, client-facing reporting & exports, and internal BI. These are built on solid analytics engineering and data quality management.

We’re seeking an experienced analyst to help drive Bluecore’s impact at some of the world’s largest retailers. 

In this role, you’ll design KPIs for new products & initiatives, working closely with Bluecore’s Product & Strategy teams. You’ll bring clarity to Bluecore’s clients through thoughtful metric design, intuitive visualization and original insights & case studies. You’ll develop new market-facing data/analytics products like ecommerce industry benchmarks. 

We’re looking for someone who is excited to be a leader in Bluecore’s data driven culture, has deep technical chops, and is passionate about building great data products. The right person for this role thrives working with senior leaders to define & build a high-impact analytics roadmap.  

Responsibilities

• Design metrics and reporting to quantify Bluecore’s value to our clients, especially around ecomm metrics in identification and shopper engagement.
• Develop benchmarks & other metrics used in thought leadership reports, in partnership with our Marketing team.  
• Translate needs from business and product stakeholders to analytics outputs; collaborate with our analytics engineers to design underlying data warehouse models.
• Utilize SQL & Python (in Hex) to build new analyses and expand existing ones.
• Enable Product & business teams to use data to support our customers through data app development, user training/onboarding, and documentation. 
• Support scale-out of an accurate and comprehensive single source of truth through rigorous metric design & analysis, excellent communications & documentation, and adherence to data ops best practices. 
• Actively communicate findings to stakeholders across the org, including Product, GTM and Engineering.  

The DataOps team empowers Bluecore’s customers and internal teams to win with data. We do that through analytics products, client-facing reporting & exports, and internal BI. These are built on solid analytics engineering and data quality management.

We’re seeking an experienced analyst to help drive Bluecore’s impact at some of the world’s largest retailers. 

In this role, you’ll design KPIs for new products & initiatives, working closely with Bluecore’s Product & Strategy teams. You’ll bring clarity to Bluecore’s clients through thoughtful metric design, intuitive visualization and original insights & case studies. You’ll develop new market-facing data/analytics products like ecommerce industry benchmarks. 

We’re looking for someone who is excited to be a leader in Bluecore’s data driven culture, has deep technical chops, and is passionate about building great data products. The right person for this role thrives working with senior leaders to define & build a high-impact analytics roadmap.  

Responsibilities

• Design metrics and reporting to quantify Bluecore’s value to our clients, especially around ecomm metrics in identification and shopper engagement.
• Develop benchmarks & other metrics used in thought leadership reports, in partnership with our Marketing team.  
• Translate needs from business and product stakeholders to analytics outputs; collaborate with our analytics engineers to design underlying data warehouse models.
• Utilize SQL & Python (in Hex) to build new analyses and expand existing ones.
• Enable Product & business teams to use data to support our customers through data app development, user training/onboarding, and documentation. 
• Support scale-out of an accurate and comprehensive single source of truth through rigorous metric design & analysis, excellent communications & documentation, and adherence to data ops best practices. 
• Actively communicate findings to stakeholders across the org, including Product, GTM and Engineering.  

Qualifications

• Clear and direct communication skills about complex, analytical/technical topics, including excellent data storytelling & visualization
• Experience designing and reporting on metrics in retail analytics, ecommerce and/or digital marketing strongly preferred
• Experience scoping & developing client-facing, production analytics products (data apps, reporting/analytics UI, export models), partnering with PMs and business counterparts
• 5+ years experience in a data analyst, data science, product analytics, or business intelligence role
• Experience with dbt, GitHub/code reviews, and data ops best practices strongly preferred. 
• 3+ years experience with Jupyter Notebooks or Hex 
• 3+ years working in SQL, including advanced functions
• 2+ years of regular work in Python, including popular packages 
• Experience working with analytics engineers / data engineers  to design data requirements for analytics use cases preferred
• Experience using a dimensional data warehouse (i.e., fact, dimension & mart models) to derive insights & create standardized reporting
  
  

Tools in our stack

• Hex
• BigQuery
• dbt
• Looker
• Fivetran
• Metaplane
• Hightouch

Bluecore is a Retail Performance Cloud specializing in artificial intelligence – based workflows. Our unique ability to leverage machine learning to match customer data with real-time product and behavior enables brands to build intelligent, marketing communications and personalized campaigns in seconds vs. days. More than 400 retail brands, including Staples, Perry Ellis, Teleflora, Tommy Hilfiger and Best Buy Canada, increase their performance with less effort leveraging our products. Bluecore has been recognized as one of the Best Places to Work by Glassdoor and is ranked No. 241 on the Inc. 500 List, the most prestigious ranking of the nation’s fastest-growing private companies

Staff Quality Assurance Engineer

Position Overview:

We are looking for a seasoned Senior Staff Quality Assurance Engineer with over 12 years of experience in Quality Assurance, with a strong focus on automation frameworks using Python for both Frontend and Backend testing. The ideal candidate will have a proven track record of actively contributing to automation efforts, mentoring teams, defining best practices, implementing efficient processes and tools, and increasing automation coverage. The candidate should also have extensive experience with Continuous Integration/Continuous Deployment (CI/CD) pipelines and familiarity with Google Cloud Platform (GCP). Experience with Selenium and pytest is required; Playwright exposure is appreciated.

Responsibilities:

• Lead the design, development, and implementation of automated testing frameworks for both Frontend and Backend systems using Python.
• Actively participate in automation efforts, ensuring high-quality test coverage and reducing manual testing efforts.
• Mentor and coach team members on automation best practices, coding standards, and testing methodologies.
• Collaborate with cross-functional teams to define and implement QA processes, standards, and tools to improve efficiency and effectiveness.
• Champion the adoption of CI/CD practices to streamline the deployment pipeline and ensure rapid delivery of high-quality software.
• Drive the adoption and integration of testing tools and technologies within the organization.
• Provide leadership and guidance to the QA team, promoting a positive and inclusive work environment.
• Facilitate regular team meetings, goal-setting sessions, and training sessions to enhance team skills and capabilities.
• Work closely with development teams to identify areas for automation and develop comprehensive test plans.
• Analyze test results, identify defects, and work with development teams to resolve issues in a timely manner.
• Stay up-to-date with industry trends, best practices, and emerging technologies in Quality Assurance and test automation.
• Contribute to a culture of continuous improvement by actively seeking and providing feedback, sharing knowledge, and participating in process improvement initiatives

Qualifications

• Minimum of 12 years of experience in Quality Assurance, with a focus on automation testing.
• Strong proficiency in Python programming language and experience developing automation frameworks from scratch.
• Extensive experience with both Frontend and Backend testing methodologies and tools, including Selenium & Playwright.
• Knowledge of test infrastructure setup and maintenance, including virtual environments and containerization technologies (e.g. Docker).
• Experience in scoping and managing vendors for QA-related projects, including contract negotiation and performance evaluation.
• Proven experience in mentoring and leading teams, setting best practices, and driving process improvements.
• Deep understanding of CI/CD pipelines and experience with tools like Jenkins, Buildkite, GitLab CI, or CircleCI.
• Hands-on experience with cloud platforms, preferably Google Cloud Platform (GCP).
• Excellent communication skills with the ability to collaborate effectively with cross-functional teams.
• Strong problem-solving skills and attention to detail.
• Experience in Docker, Kubernates is a plus.
• Certification in software testing (e.g., ISTQB) is a plus.

Account-based experience (ABX) is a go-to-market strategy that uses data and insights to orchestrate relevant, trusted marketing and sales actions throughout the B2B customer journey. We believe in targeting high-value accounts with personalized engagement to drive impactful relationships and revenue growth. Reporting to the Director of ABX, the ABX Specialist will collaborate closely with the entire GTM team (Sales, Marketing, Retail Strategists, Demand Gen, Field Marketing, etc) and be responsible for planning, organizing and executing ABX campaigns designed to penetrate target accounts and VP+ contacts, while also nurturing existing opportunities to progress through the funnel. 

Job Responsibilities: 

• Champion the strategy, development, execution, and optimization of highly strategic 1:1 ABX campaigns, supporting Bluecore’s top strategic accounts
• Conduct in-depth research to understand target account challenges, decision-makers, and buying journeys
• Collaborate with our Executive Sponsorship, Field Events, Content, Demand Generation and other various marketing teams to implement integrated personalized omni-channel campaigns to drive meaningful engagement across LinkedIn, display, email, event marketing, etc 
• Craft compelling and relevant messaging tailored to each account’s unique needs and pain points
• Continually update and optimize programs based on actionable data/insights, customer feedback, corporate priorities, and account strategy
• Project manage the execution of ABX campaigns across various channels, ensuring quality and timeliness
• Apply an experimentation mindset to ABM campaigns to drive, test, learn, and optimize
• Collaborate with ABM leadership team (sales and marketing interlock) to select key accounts
• Work closely with marketing ops and business ops to support high-performance ABM marketing tools and integrations
• Document processes and best practices in our handbook for marketing and sales teams to reference

About you

• 2+ years of experience Enterprise B2b Saas, business development, demand generation, ABM, or field marketing role
• Bachelor’s degree in Marketing, Business, or comparable education/experience
• Highly organized and efficient with the ability to develop and execute against an evolving plan
• Understand how ABX fits into a wider marketing and SaaS buying process
• Proactive self-starter, demonstrating high initiative and critical thinking
• Marketing innovation mindset, experience with mainstream ABX martech such as (6Sense, Salesloft, SFDC, Gen AI etc) is necessary
• Proven ability to think strategically, but with exceptional attention to detail in execution
• Strong project management, time management, prioritization, and organizational skills
• Able to clearly communicate new ideas, strategy, and campaigns to internal stakeholders
• Demonstrated ability to achieve results working cross-functionally with sales and marketing teams
• Team player that is able to work both collaboratively and autonomously
• Strategic thinking, problem-solving skills, business acumen, results-driven 

Performance Indicators

• Sales Ready Account (SRAs) Created 
• Sales Ready Account (SRA) to Sales Qualified Opportunity (SQO) Conversion 
• Target Engaged Leads (TELs) Created 
• Operational Excellence 
• Average time to close for accounts within the ABX strategy in comparison to firmographic lookalike accounts

Team Lead – Campaign Development
(US Hours: 9am – 5pm EST)

Job Description

We are seeking a motivated and experienced Team Lead to join our dynamic Campaign Services team.
You will play a pivotal role in overseeing the creation and execution of marketing/promotional campaigns for various international e-commerce partners.

You will be leading a global team to deliver on partner priorities, and ensuring brand consistency across all digital touchpoints.

Responsibilities

• Manage and lead a team of front-end developers focused on building marketing emails, website experiences, and promotional elements.
• Partner with internal and external stakeholders to gather requirements, manage expectations, and prioritize deliverables.
• Lead and participate in regular calls with partners to provide status updates, and address any issues or escalations.
  
  
• Leverage your expertise in front-end technologies (HTML5, CSS, JavaScript, jQuery) to build and maintain high-quality marketing assets.
• Collaborate with designers to translate wireframes, mockups, and prototypes into pixel-perfect templates and functionalities.
• Ensure brand consistency and adherence to high-quality graphic standards across all marketing materials.
• Possess strong debugging skills and utilize browser inspector tools for cross-browser compatibility testing.
  
  
• Foster a collaborative and positive work environment for your team, providing coaching and mentorship for continued growth.

Requirements

• 2+ years of proven experience in leading and managing a global/remote development & engineering team.
• Strong understanding of partner priorities and project deadlines and the ability to translate those into actionable plans.
• Excellent communication and interpersonal skills, with the ability to clearly communicate technical concepts to non-technical audiences.
  
  
• Experience collaborating with web designers to enhance usability, speed, and aesthetics.
• Proficiency in using design tools like Adobe Photoshop CC, Sketch, or Figma to translate wireframes into functional prototypes.
• Familiarity with browser inspector tools and cross-browser testing methodologies.
  
  
• An ability to perform well in a fast-paced environment.
• Excellent analytical and multitasking skills.

Bonus points

• Experience with marketing automation platforms or SaaS platforms (Mailchimp, Salesforce etc).
• Technical Project Manager (TPM) or Scrum Master background.
• Understanding of accessibility compliance and W3C best practices for web development.

Work Hours

This position requires working US hours, Monday – Friday from 6:30 pm to 2:30 am IST.
Occasional flexibility may be required based on project needs.

We offer a competitive compensation and benefits package, with a strong focus on work-life balance.
If you are a results-oriented leader with a passion for building beautiful and functional marketing experiences, we encourage you to apply!